Shipping policy
Processing times range from 2 to 4 days.
Tracked shipping, always paid by the buyer.
Shipping information
All orders are processed within 5-6 working days (excluding weekends and holidays) of receiving your order confirmation email. When we ship the order, you will receive a specific notification.
Order processing times are separate from the shipping times displayed at checkout.
Rates and estimates for domestic shipments
Order shipping rates will be calculated and displayed at checkout.
Shipping methods
Standard - 2 to 6 working days (excluding Saturdays and holidays) €9.99
Local delivery
We offer free local delivery to customers in Catania or with public meeting in the area.
We will contact you on the telephone number you provided at checkout to let you know the day of delivery.
How can I check the status of an order?
When your order is shipped you will receive an email notification which will include a tracking number that you can use to check its status. Tracking information will be available within 48 hours.
If you do not receive your order within 7 days of receiving the shipping confirmation email, contact us at sicdesignsicily@gmail.com specifying your name and order number and we will carry out the necessary checks.
Refunds, returns and exchanges
https://sicdesignsicily.myshopify.com/policies/refund-policy
We accept returns up to 30 days after delivery for unused items in original condition and refund the full order amount, less return shipping costs.
Tracked shipping, always paid by the buyer.
Shipping information
All orders are processed within 5-6 working days (excluding weekends and holidays) of receiving your order confirmation email. When we ship the order, you will receive a specific notification.
Order processing times are separate from the shipping times displayed at checkout.
Rates and estimates for domestic shipments
Order shipping rates will be calculated and displayed at checkout.
Shipping methods
Standard - 2 to 6 working days (excluding Saturdays and holidays) €9.99
Local delivery
We offer free local delivery to customers in Catania or with public meeting in the area.
We will contact you on the telephone number you provided at checkout to let you know the day of delivery.
How can I check the status of an order?
When your order is shipped you will receive an email notification which will include a tracking number that you can use to check its status. Tracking information will be available within 48 hours.
If you do not receive your order within 7 days of receiving the shipping confirmation email, contact us at sicdesignsicily@gmail.com specifying your name and order number and we will carry out the necessary checks.
Refunds, returns and exchanges
https://sicdesignsicily.myshopify.com/policies/refund-policy
We accept returns up to 30 days after delivery for unused items in original condition and refund the full order amount, less return shipping costs.